Conflict Management in the Workplace
(2013), workplace conflict is a common occurrence in the modern business environment. The increase in workplace conflicts in today’s organizations is largely attributable to the differentiated nature of the workforce due to various factors, particularly globalization (Longe, 2015). Workplace conflicts are also attributable to miscommunication while carrying out work activities. Miscommunication that contributes to workplace conflicts occur when inappropriate information is communicated, when appropriate information is transmitted in a poor manner or when the wrong medium is utilized to convey information (Huan & Yazdanifard, 2012). Riaz & Junaid (2013) state that workplace conflict is brought by interpersonal, intrapersonal, intergroup, and intragroup issues. Even though workplace… Continue Reading...