Organizational Behavior Essay

Total Length: 1029 words ( 3 double-spaced pages)

Total Sources: 3

Page 1 of 3

Conflict Management Approaches ADN Human Behavior

Conflict Management Approaches and Human Behavior

Desired outcomes of disputants

The primary source of intra-organizational conflict is represented by a perceived difference in the desired goals of different parties. Therefore, whenever managing an organizational conflict, the consideration of the outcomes desired by the parties is of the utmost importance. The article reveals several desires as pointed out in the literature, but emphasizes on Sheppard's research (1984) to reveal four desired outcomes, namely: fairness, participant satisfaction, effectiveness and efficiency.

In terms of fairness, the disputants seeks out to obtain an objective opinion from a third party and to set a precedent in conflict management. Then, at the level of participant satisfaction, this can be measured in terms of the desire to make the conflict public or keep it private, the personal need for vindication or actual resolution, as well as the need to ensure some acceptable degree of recovery after the conflict.

At the level of the effectiveness desired by the disputants in the conflict, this measure is rather limited, with the single desire being that of improving the relationship. In terms of the party mediating the conflict, its desires are more complex. For instance, the third party will desire to prevent the repetition of the conflict, to draw lessons from it or to improve the quality of the decision making process. Last but not least, the disputant's desire for efficiency is reflected in terms of settling the conflict in a "timely manner" (Katz Jameson, 1999).


2. Importance of fairness, effectiveness and participant satisfaction

Throughout conflict management approaches, it is essential to continually ensure fairness, effectiveness and participant satisfaction. Unless these criteria are all simultaneously met, the conflict stands little chance of being truly resolved. The combination of these outcomes is essential in ensuring disputant satisfaction and ensuring that the conflict is not only well managed, but also lessons are learnt and future situations are already improved.

In terms of fairness, it is important to be shown that the conflict was managed with an objective eye and an interest towards the well-being of all parties involved. In other words, it is crucial to show that better rules were created and instituted as a result. Then, at the level of participant satisfaction, it is important from a more objective point-of-view, to ensure that the participants in the conflict fully accept the solution and that they are allowed to main privacy as they desire.

Last, at the level of effectiveness, the importance to ensure it refers to the longer term effect of the method currently employed to resolve the conflict. In such, this method has to improve the working relationship between the disputants, to "prevent repetition, teach parties to manage conflict more effectively in the future, work on a structural solution by altering work structure, create more clarity, learn from the conflict without resolving it, try to create a….....

Show More ⇣


     Open the full completed essay and source list


OR

     Order a one-of-a-kind custom essay on this topic


Related Essays

Organizational Behavior

workers had to try to support one another when things became overwhelming. This paper will describe the organizational behavior of this department and show how factors like theory, emotional intelligence, and the relationship between employee and organizational behavior (as represented by management) were manifested. Employee Behavior and Organizational Behavior As Schyns and Schilling (2013) note, bad leaders and managers are individuals who do not take an interest in their employees or who do not engage with them on civil or sympathetic terms. They lack empathy, integrity or interest in their work. They bring negative stimuli to the workplace instead of positive stimuli. The effect of their influences… Continue Reading...

How Organizational Behavior Impacts Health Care

Introduction Organizational behavior is the study of the way people interact within an organization. The aim of organizational behavior is to facilitate efficiency within the organization. The better understood the interaction of workers within a group, the more likely it will be for the group to achieve its outcomes, as management will adopt strategies designed to support the group. Since patterns of behavior can impact and affect any organization, especially a healthcare organization. The provision of quality care relies upon health care providers working together to provide continuity of care, safe… Continue Reading...

Organizational Citizenship Management Ethics

of individuals for the organization to function smoothly. Influencing positive organizational behavior in a values-based fashion has been shown to have a strong, positive influence in encouraging OCB versus transactional carrot and stick methods. In general, factors such as “demographic factors, gender, employment category, and the level of education had significant impact on OCB,” and employees which believed that the organization was strongly supportive of individuals possessing their types of demographic or personal characteristics had higher levels of OCB (Singh, Pathardikar, and Bandyopadhyay, 2012, p.30). This underlines the fact that both for the good of the organization itself as well… Continue Reading...

Managing Stress Brought by Self Defeating Behavior

recommendations of suitable solutions to this issue based on organizational theory concepts and the concepts of organizational behavior. Background Information The organization I work for has several divisions or department that are mandated with various responsibilities and tasks towards the achievement of the established business goals and objectives. Each of these departments is led by a departmental head who ensures that the division's workforce carry out their respective roles in line with department goals and objectives. The departmental heads work in collaboration with the organization's top management to create a suitable working environment where employees can thrive as they contribute towards the various work processes and… Continue Reading...

Factors Affecting Employee Retention in an Organization

significant implications for personnel and human resource management as well as organizational behavior. A descriptive research design was utilized to conduct this study through a Likert scale survey instrument comprising of seventeen questions. The survey was administered to a group of participants from three military-affiliated organizations. The survey found that various factors impact organization’s ability to retain its employees including organizational culture, gender roles within the company, family conflict. However, female employees are more affected because of family and children issues such as sick children and daycare problems. Keywords: employee, organization, retention, company, work, absenteeism, work-related stress, working environment, human resources,… Continue Reading...

Continuous Change and Diversity

handle new changes enables people to have both. Social culture and diversity is an important part of organizational behavior. This is because on average, a typical organization will have a number of people who have personal and cultural differences, especially when looking at companies and organizations that run on an international scale. By acknowledging these differences it enables positive influence of organizational behavior that has the chance of enhancing performance within the company at the same time improving the image of the organization. Critiquing organizational behavior must include how the public views it and how the people working… Continue Reading...

Apple's Human Resources Strategy

tech superstars, despite many competitors emerging to compete for the world's top tech talent. Human Resource and Organizational Behavior Analysis Apple faces a significant challenge in that it needs to recruit a lot of employees – a constant recruiting cycle, and these need to be among the best and brightest in their roles. Apple needs to have the best engineers and designers because competition at the high end of the consumer electronics industry requires excellence in all facets of the design function. Apple's recruiting function is therefore constantly focused on finding the best talent. To do this, Apple relies on a couple of things. The first is… Continue Reading...

Development of High Potential Employees

organization, most notably in that ambiguity can lead to miscommunication, frustration, and ultimately the loss of the high-potential employee. A number of theoretical frameworks can be used to examine what organizational behaviors and practices work best, including motivation… Continue Reading...

Changing Psychological Contract Implications for HRM

favorable to both the employer and the employee. With reference to literature in the area of organizational behavior and HRM, this paper explores the changing employer-employee relationship and its implications on HRM. First, a comprehensive definition of the notion of psychological contract is offered. Attention is then paid to factors responsible for the changing employer-employee relationship, possible consequences of the new relationship, and the actions HRM can resort to, to create contracts that resonate with the modern work environment. The Changing Employer-Employee Relationship and Implications on HRM The notion of the psychological contract is not new. It has dominated organizational behavior HRM discourses since the 1960s… Continue Reading...

Leadership Style and Emotional Intelligence

gender in determining leadership style and Emotional Intelligence as effective areas of organizational behavior. In concluding the research, the study looks at limitations and gives recommendations for further studies in this field. Emotional intelligence has been defined as the ability to monitor one's own and others' feelings and emotions because it is a subset of social intelligence. Therefore, it discriminated among them, and this information is used in guiding one's actions and thinking (Lam & Higgins, 2013; Quader, 2011). Emotional intelligence is also defined using five dimensions; self-regulation, social skills, self-awareness, empathy and motivation (Lam & Higgins, 2013; Mandell & Pherwani, 2003;… Continue Reading...

Personal Leadership Development Plan

personal leadership development plan is based my intention to use transformational leadership theory to promote healthcare-eldercare advocacy in my organizational behavior. As Shanks and Buchbinder (2012) show, “leadership development includes both formal and informal efforts” (p. 279). Completing courses online or at a university are formal ways to develop one’s leadership skills, while informal efforts can include anything from mentoring others to coaching and guiding staff members in new tasks or cross-discipline work. No matter the method employed, a personal leadership development plan should utilize a strategy for maximizing leadership effectiveness by implementing an appropriate theoretical support for the plan, recognizing one’s leadership strengths, correcting one’s leadership weaknesses, and… Continue Reading...

Gender Effect on Job Satisfaction and Leadership

Alberti, & Robin L. Snipes, 2014). Workplace Culture Many researchers on organizational behavior argue that the massive entry of "Generation Y" workers into the workforce is likely to change workplace attitudes and culture, making the workplace more female-oriented in terms of culture and leadership characteristics. There will be emphasis on empathy, nurturing… Continue Reading...

Diversity Management

The importance of workforce diversity is broadly appreciated in management and organizational behavior literature (Yang & Konrad, 2011). Nonetheless, reaping the benefits of diversity management may not be as straightforward as often thought. Employers must have the right organizational design in place if they are to effectively reap the benefits of workforce diversity. First, it is important to have a broader vision of inclusion. It is often assumed that diversity is just about increasing the number of women and minorities in the workforce. Nonetheless, diversity transcends common demographic attributes -- it also entails acknowledging differences in identity and personality. More fundamentally,… Continue Reading...

Adam Smith Capitalism Ethics and Business

to facilitate thee tendency to abnegate personal responsibility and accountability. The conflict between personal ethics and organizational behavior is borne out in the research by Cojuhuarenco, Shteynberg, Gelfland, et al. (2012). Cojuhuarenco, Shteynberg, Gelfland, et al. (2012) also show how gender and self concept impact ethical decision making as much as the normative ethical culture in the organization. An abundance of research reveals the detrimental effects of unethical behavior in organizations (Askew, Beisler & Keel, 2015). Given the deleterious effects of unethical behavior… Continue Reading...

How to Be a Good Leader

influence an individual or group toward the achievement of a vision or set of goals (What is Leadership, Team and Organizational Behavior, 2017, p. 2). I find this definition to be useful in my work. I routinely have to influence others in my department because we have teams with different tasks. I am tasked with leading teams and setting out the vision for the team. As a manager it can become difficult to remember that there is more to managing than just delegating tasks and identifying goals. One also has to be a leader so that individuals are motivated. I am often in the position where I need to motivate… Continue Reading...

How to Be a Good Leader

individual or group toward the achievement of a vision or set of goals” (What is Leadership, Team and Organizational Behavior, 2017, p. 2). I find this definition to be useful in my work. I routinely have to influence others in my department because we have teams with different tasks. I am tasked with leading teams and setting out the vision for the team. As a manager it can become difficult to remember that there is more to managing than just delegating tasks and identifying goals. One also has to be a leader so that individuals are motivated. I am often in the position where I need to motivate… Continue Reading...

Research Design and Methods Used in Leadership

overlook or take for granted, making mixed-methods approaches extremely attractive in emerging literature on leadership and organizational behavior. Methods of data collection and research design trends eventually feed the formation of new theories in leadership. Just as the research questions may influence the choice of research design and methods, the researcher’s theoretical orientation may impact the choice of research questions. The results of leadership research may also transform—or simply reinforce—existing theories of leadership. For example, a new study that assesses the impact of transformational leadership on organizational outcomes could be used to bolster theories that stress leadership style. Alternatively, a study that shows that situational leadership… Continue Reading...

Increasing Patient Satisfaction

Jeoung, & Sok, 2015). Leadership Styles There have been many studies that have tried to understand the relationship between organizational behavior and different leadership styles. Since the research has identified that people will accept change at different styles; This study examines the relationship of emotional intelligence (EI) with transformational leadership (TL) and organizational citizenship behavior (OCB) of the followers using a sample of 57 dyads of managers and their supervisors (i.e., 114 respondents) participated in this study (Modassir & Singh, 2008). Transformational leadership is one of the most popular leadership model and it has been argued that the… Continue Reading...

Healthcare Nursing Patients Caring

interactions and communications, it can have an adverse impact on health outcomes or on organizational behavior. A lack of official caring practices in the healthcare institution can also lead to workplace dissatisfaction and poor morale among employees (Watson, 2009). Caring has had to be revitalized in nursing theory and education in order to interject the principles of caring, and to show what caring entails. Watson (2009) and the Watson Caring Science Institute (2018) have offered nurse leaders and nurse educators, as well as practitioners, the opportunity to standardize definitions of caring and operationalize standard caring procedures. The theory of human caring embodies my beliefs… Continue Reading...

Stress Management

performance. Hellriegel and Slocum (2008), two organizational behavior experts, are of the opinion that stress has behavioral, emotional, and psychological impacts and could affect the ability of an individual to perform optimally. I will make use of authoritative sources such as these to lend support to my argument. Ethos, on the other hand, has got to do with the enhancement of personal credibility (Shabo). On this front, I will be seeking to present a balanced argument. This will do away with any claim of bias. In that regard, therefore, I will explore arguments that have been… Continue Reading...

sample essay writing service

Cite This Resource:

Latest APA Format (6th edition)

Copy Reference
"Organizational Behavior" (2015, March 04) Retrieved July 1, 2024, from
https://www.aceyourpaper.com/essays/organizational-behavior-2149853

Latest MLA Format (8th edition)

Copy Reference
"Organizational Behavior" 04 March 2015. Web.1 July. 2024. <
https://www.aceyourpaper.com/essays/organizational-behavior-2149853>

Latest Chicago Format (16th edition)

Copy Reference
"Organizational Behavior", 04 March 2015, Accessed.1 July. 2024,
https://www.aceyourpaper.com/essays/organizational-behavior-2149853